COMMON QUESTIONS

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How long does a valet take ?  

Please allow a minimum of 2-3 hours for Mini and Midi Valets and up to 4 hours for Maxi and more time consuming treatments, eg use of claybar etc.

Do we need a supply of water and electricity to perform the valet ?

No, our vehicle is fully equipped with water tank and generator. However the running of the generator can cause some noise, if you prefer we can plug in to your electricty supply to minimise disturbance.

Are you insured to work on customers cars ?

Yes we are fully insured to carry out this work.

What products do you use to clean my car ?

We use a variety of proffessional high quality products from different manufacturers that we have found to give the best performance in our own tests.

Does the weather have to be good to valet my car ?

While good weather is always preferable most of our services can be completed in wet weather excluding high winds, very icy conditions and terrential rain in which case we would need to re-book.

Is there an extra charge for extremely dirty cars or cars that have carried pets ?

Depending on how soiled the interior is this may apply but a full price will always be quoted before work starts.

Can i get a discount if i have more than one vehicle valeted on the same booking ?

Yes !! if you have two cars at the same address for valeting a discounted price can be agreed.

How do i pay ?

We accept cash or bank transfer on completion of the job.

How quick can i get a valet ?

Depending how busy we are at the time we will fit you in as soon as possible or whenever is convenient for you.

What if i need to cancel my booking?

Please give us as much notice as possible if you wish to cancel your booking to allow us to give the booking to another customer if required.

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